/* =============================================================================
   SUPPORT PAGE STYLES - VectaJus Design System v2.0
   Central de Ajuda e Suporte
   ============================================================================= */

/* =============================================================================
   SUPPORT ACTIONS GRID
   ============================================================================= */

.support-actions {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: var(--space-6, 1.5rem);
    margin-bottom: var(--space-8, 2rem);
}

.support-card {
    background: var(--white, #ffffff);
    padding: var(--space-8, 2rem);
    border-radius: var(--radius-xl, 1rem);
    box-shadow: var(--shadow);
    text-align: center;
    border: 1px solid var(--border, #e2e8f0);
    transition: all 0.3s ease;
}

.support-card:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
    border-color: var(--primary, #2563eb);
}

.support-icon {
    width: 80px;
    height: 80px;
    border-radius: var(--radius-lg, 0.75rem);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2.5rem;
    margin: 0 auto var(--space-4, 1rem);
    transition: transform 0.3s ease;
}

.support-card:hover .support-icon {
    transform: scale(1.1);
}

.support-card h3 {
    margin-bottom: var(--space-2, 0.5rem);
    font-weight: 700;
    color: var(--text-primary, #0f172a);
}

.support-card p {
    color: var(--text-secondary, #64748b);
    margin-bottom: var(--space-6, 1.5rem);
    font-size: var(--text-sm, 0.875rem);
    line-height: 1.5;
}

/* =============================================================================
   FAQ SECTION
   ============================================================================= */

.faq-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-4, 1rem);
}

.faq-item {
    border: 1px solid var(--border, #e2e8f0);
    border-radius: var(--radius-lg, 0.75rem);
    overflow: hidden;
    transition: all 0.2s ease;
}

.faq-item:hover {
    border-color: var(--primary, #2563eb);
}

.faq-item.active {
    border-color: var(--primary, #2563eb);
    box-shadow: 0 0 0 3px var(--color-primary-100, #dbeafe);
}

.faq-question {
    padding: var(--space-6, 1.5rem);
    background: var(--bg-secondary, #f8fafc);
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    transition: all 0.2s ease;
}

.faq-question:hover {
    background: var(--color-primary-50, #eff6ff);
}

.faq-question h4 {
    margin: 0;
    font-size: var(--text-base, 1rem);
    font-weight: 600;
    color: var(--text-primary, #0f172a);
}

.faq-question i {
    color: var(--primary, #2563eb);
    transition: transform 0.3s ease;
    flex-shrink: 0;
    margin-left: var(--space-4, 1rem);
}

.faq-item.active .faq-question i {
    transform: rotate(180deg);
}

.faq-answer {
    padding: var(--space-6, 1.5rem);
    display: none;
    background: var(--white, #ffffff);
    border-top: 1px solid var(--border, #e2e8f0);
    animation: fadeIn 0.3s ease;
}

.faq-item.active .faq-answer {
    display: block;
}

.faq-answer p {
    color: var(--text-secondary, #64748b);
    line-height: 1.6;
}

.faq-answer ul, 
.faq-answer ol {
    margin-left: var(--space-6, 1.5rem);
    color: var(--text-secondary, #64748b);
}

.faq-answer li {
    margin-bottom: var(--space-2, 0.5rem);
}

.faq-answer strong {
    color: var(--text-primary, #0f172a);
}

/* =============================================================================
   STATUS GRID
   ============================================================================= */

.status-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: var(--space-6, 1.5rem);
}

.status-item {
    display: flex;
    align-items: center;
    gap: var(--space-4, 1rem);
    padding: var(--space-4, 1rem);
    background: var(--bg-secondary, #f8fafc);
    border-radius: var(--radius-md, 0.5rem);
    transition: all 0.2s ease;
}

.status-item:hover {
    background: var(--white, #ffffff);
    box-shadow: var(--shadow);
}

.status-indicator {
    width: 12px;
    height: 12px;
    border-radius: 50%;
    flex-shrink: 0;
    position: relative;
}

.status-indicator::after {
    content: '';
    position: absolute;
    top: -4px;
    left: -4px;
    right: -4px;
    bottom: -4px;
    border-radius: 50%;
    opacity: 0.3;
}

.status-indicator.operational {
    background: var(--success, #22c55e);
}

.status-indicator.operational::after {
    background: var(--success, #22c55e);
    animation: pulse 2s ease-in-out infinite;
}

.status-indicator.degraded {
    background: var(--warning, #f59e0b);
}

.status-indicator.degraded::after {
    background: var(--warning, #f59e0b);
}

.status-indicator.down {
    background: var(--danger, #ef4444);
}

.status-indicator.down::after {
    background: var(--danger, #ef4444);
    animation: pulse 1s ease-in-out infinite;
}

.status-info h4 {
    margin-bottom: var(--space-1, 0.25rem);
    font-size: var(--text-sm, 0.875rem);
    font-weight: 600;
    color: var(--text-primary, #0f172a);
}

.status-info p {
    margin: 0;
    font-size: var(--text-xs, 0.75rem);
    color: var(--text-secondary, #64748b);
}

@keyframes pulse {
    0%, 100% {
        opacity: 0.3;
        transform: scale(1);
    }
    50% {
        opacity: 0.6;
        transform: scale(1.1);
    }
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(-8px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* =============================================================================
   TICKET MODAL
   ============================================================================= */

#ticketModal .modal-content {
    max-width: 500px;
}

#ticketModal .form-group {
    margin-bottom: var(--space-4, 1rem);
}

#ticketModal .form-label {
    display: block;
    margin-bottom: var(--space-2, 0.5rem);
    font-weight: 600;
    color: var(--text-primary, #0f172a);
}

#ticketModal .form-control {
    width: 100%;
    padding: var(--space-3, 0.75rem) var(--space-4, 1rem);
    border: 2px solid var(--border, #e2e8f0);
    border-radius: var(--radius-md, 0.5rem);
    font-size: var(--text-sm, 0.875rem);
    transition: all 0.2s ease;
    background-color: var(--white, #ffffff);
    color: var(--text-primary, #0f172a);
}

#ticketModal .form-control:focus {
    outline: none;
    border-color: var(--primary, #2563eb);
    box-shadow: 0 0 0 3px var(--color-primary-100, #dbeafe);
    background-color: var(--white, #ffffff);
}

#ticketModal .form-control::placeholder {
    color: var(--text-tertiary, #94a3b8);
}

#ticketModal select.form-control {
    cursor: pointer;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='%2364748b' viewBox='0 0 16 16'%3E%3Cpath d='M7.247 11.14 2.451 5.658C1.885 5.013 2.345 4 3.204 4h9.592a1 1 0 0 1 .753 1.659l-4.796 5.48a1 1 0 0 1-1.506 0z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 1rem center;
    padding-right: 2.5rem;
    appearance: none;
}

#ticketModal textarea.form-control {
    resize: vertical;
    min-height: 120px;
}

/* =============================================================================
   CONTACT CTA SECTION
   ============================================================================= */

.card-body[style*="text-align: center"] {
    padding: var(--space-10, 2.5rem) !important;
}

.card-body h3 {
    font-size: var(--text-xl, 1.25rem);
    color: var(--text-primary, #0f172a);
    margin-bottom: var(--space-2, 0.5rem);
}

/* =============================================================================
   RESPONSIVE DESIGN
   ============================================================================= */

/* Tablet */
@media (max-width: 992px) {
    .support-actions {
        grid-template-columns: repeat(2, 1fr);
    }
    
    .status-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

/* Mobile */
@media (max-width: 768px) {
    .support-actions {
        grid-template-columns: 1fr;
        gap: var(--space-4, 1rem);
    }
    
    .support-card {
        padding: var(--space-6, 1.5rem);
    }
    
    .support-icon {
        width: 64px;
        height: 64px;
        font-size: 2rem;
    }
    
    .faq-question {
        padding: var(--space-4, 1rem);
    }
    
    .faq-question h4 {
        font-size: var(--text-sm, 0.875rem);
    }
    
    .faq-answer {
        padding: var(--space-4, 1rem);
    }
    
    .status-grid {
        grid-template-columns: 1fr;
        gap: var(--space-4, 1rem);
    }
    
    .card-header {
        flex-direction: column;
        gap: var(--space-4, 1rem);
        align-items: flex-start !important;
    }
    
    .card-header input[type="search"] {
        width: 100% !important;
        max-width: none !important;
    }
}

/* Small Mobile */
@media (max-width: 480px) {
    .support-card h3 {
        font-size: var(--text-lg, 1.125rem);
    }
    
    .support-card p {
        font-size: var(--text-xs, 0.75rem);
    }
    
    .card-body[style*="text-align: center"] > div[style*="display: flex"] {
        flex-direction: column !important;
    }
    
    .card-body[style*="text-align: center"] .btn {
        width: 100%;
    }
}